What are the delivery charges?
Weoften incur relatively higher shipping costs on low value items. The delivery charge may be waived off, if the order value exceeds a minimum predefined value.
Why does the delivery date not correspond to the delivery timeline of the estimated business days?
It is possible that our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
• Product's availability.
• The destination to which you want the order shipped to.
Are there any hidden costs (sales tax, octroi etc) on items sold?
There are NO hidden charges when you make a purchase. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
The product does not/cannot ship to my area. Why?
Please enter your Pin Code on the checkout, the Pin Code in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
• Legal restrictions, if any, in shipping particular products to your location
• The availability of reliable courier partners in your location
Why is the COD option not offered in my location?
Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the checkout page to check if COD is available in your location.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.Wherever possible our courier partners will facilitate the pick-up of the item.