Food Studio Customer Agreement
This Agreement (the "Agreement") is a legal agreement between you and Supply Links (the sole owner of its brand "Food Studio") that states the terms and conditions under which you may receive the Food Studio Service and use the Food Studio Web site ("Food Studio.co.in"). If you use the Food Studio or Food Studio.co.in, you agree to these terms and conditions.
Food Studio Service: The Food Studio Service is a transaction, information and communication service available to authorized users ("customers") who access Food Studio.co.in. Food Studio.co.in currently provides an online dry fruits & nuts shopping and delivery service, and may in the future provide additional shopping and related services. Food Studio's employees, agents or designees will shop and deliver dry fruits and nuts orders placed with the Food Studio Service. Prices of products sold online may differ from those in retail stores. Delivery will be made to the delivery address that you specify when you confirm your order. Prices for products you place in your cart will be guaranteed for the transaction. Payment for dry fruits and nuts, and associated shopping and delivery fees is due in advance or at the time of delivery. You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Food Studio.co.in cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee. If you are not satisfied for any reason with an item purchased through the Food Studio Service, you may call customer service at the time of receiving your order at +91 992 005 0123. Food Studio.co.in's liability for missing a delivery is limited onlyto delivery at a later agreed time at no additional charge.
Pricing: All the products listed on Food Studio.co.in will be sold at MRP unless otherwise specified. The prices mentioned on the website will be applicable at the time of placing an order. Although prices of most of the products do not fluctuate on a daily basis, changes in pricing would be updated almost immediately on the portal.
Cancellation Policy: As a policy, we do not cancel any order after it is placed on the portal. However, if you need to add more products, you need to call us on customer care number +91 992 005 0123. Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Return & Refunds: We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the product. We will take the returned product back with us and make the necessary adjustments to your order value. However, please note:
If a product is returned due to a change in mind and your order value goes below our minimum order requirement, you will be assessed an additional delivery fee.
If the seal of the packaged item has been broken or tampered with it shall not be eligible for returns or refunds.
o Copyright: All content on Food Studio.co.in including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the proprietary of Food Studio.co.in, Supply Links ALL RIGHTS RESERVED, or its content providers. Food Studio.co.in authorizes you to view and copy for the sole purpose of placing an order with Food Studio.co.in, for your personal use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on Food Studio.co.in, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of Food Studio.co.in is strictly prohibited. Food Studio.co.in, reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Food Studio.co.in.
o Trademarks: "Food Studio," "Food Studio.co.in,", all Food Studio.co.in logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of Food Studio.co.in or otherwise proprietary to Food Studio.co.in and may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on Food Studio.co.in are the property of their respective owners.
Your Account: You agree to provide Food Studio.co.in with accurate and complete information as required by registration for the Food Studio Service ("Customer Registration Data"), including, but not limited to, your legal name, billing and delivery addresses, telephone number and promptly to notify Food Studio.co.in of any change in your Customer Registration Data at email@example.com. Upon registration, your username and password will allow you to access the Food Studio Service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify Food Studio.co.in promptly of any unauthorized use of your password or your account. You will remain liable for any use of the Food Studio Service until you notify Food Studio.co.in of the unauthorized use, loss or theft.
Reviews, Comments, Communications, and other Contents: Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Food Studio.co.in, reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
o You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information of Food Studio.co.in without obtaining the prior written consent of the owner of such proprietary rights.
o Any information provided by you on this site shall not be misleading in any way.
Unauthorized or Fraudulent Use: Food Studio.co.in does not offer the Food Studio Service to children. By registering for the Food Studio Service, you warrant that you are at least 18 years old. If you are under 18, you may use the Food Studio Service only with the involvement of a parent or guardian. From time to time, Food Studio.co.in may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use.
Changes in Agreement or Food Studio Service: Food Studio.co.in may at any time change any of the terms of this Agreement but not limited to, the amount of, or basis for determining, any fees or charges for the Food Studio Service. If Food Studio.co.in makes material changes to this Agreement, Food Studio.co.in will provide notice to you in a manner provided in this Agreement. Your use of the Food Studio Service after any such change will be conclusively deemed acceptance of such change. Food Studio.co.in may discontinue or revise any or all aspects of the Food Studio Service without prior notice to you. Price and availability of products are also subject to change without notice. We reserve the right to correct online pricing errors. In such event, we reserve the right to correct the pricing error or cancel undelivered orders for such incorrectly priced products. You will be contacted in such circumstances. If any change is unacceptable to you, you may cancel your Food Studio Service and terminate this Agreement.
Disclaimer of Warranty and Limitation of Liability: Your use of the food studio service, food studio.co.in and the internet is entirely at your own risk. The food studio service, food studio.co.in and its contents are provided on an "as is", "as available" basis. To the fullest extent permitted by law, food studio.co.in disclaims all representations and warranties, including, but not limited to, warranties as to the availability, accuracy or content of information, products or services, and warranties of title, non-infringement, merchantability or fitness for a particular purpose. Food studio.co.in does not warrant that the functions provided by food studio.co.in will be uninterrupted or error-free, or that food studio.co.in or the server that makes it available is free from viruses or other harmful components. Neither food studio.co.in nor any of its directors, employees, agents, licensors or merchants (collectively, its "associates") shall be liable for damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, arising from your use of, or inability to use, the food studio service, food studio.co.in, the internet or for any other claims related in any way to your relationship with food studio.co.in.
Indemnification: You agree to defend, indemnify and hold Food Studio.co.in and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.
Termination: Food Studio.co.in may suspend or terminate your access to the Food Studio Service at any time for any reason with or without notice to you. You may terminate your Food Studio Service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.
Privacy and Security: Your privacy is very important to Food Studio. Please review below a complete statement of our Privacy and Security Policy, which also governs your use of Food Studio.co.in and the Food Studio Service.
o Aggregated Information: Food Studio.co.in may use aggregated information regarding its customers and usage of the Food Studio Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes.
o Third Party Service Providers: Food Studio.co.in may employ other companies and individuals to perform certain functions such as delivering packages and analysing data. They may have access to personal information to perform their functions.
o Enforcement of Agreement or Compliance with Law: Food Studio.co.in may use or disclose personal information when Food Studio.co.in believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of Food Studio.co.in or its users or to comply with the law.
Notices: Food Studio.co.in may give notice to you of a change in this Agreement and any other matter by general posting on Food Studio.co.in, by electronic mail, or by conventional mail to your address contained in the Customer Registration Data.
Legal and Miscellaneous: These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.
o Arbitration: If any dispute arises between you and Food Studio Service during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be resolved solely by the decision taken by Food Studio Service which shall be binding upon all the concerned parties.
o Applicable law: This site is created and controlled by Food Studio.co.in. The laws of India shall apply and courts in Mumbai shall have jurisdiction in respect of all the terms, conditions and disclaimers. Food Studio.co.in reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of Food Studio.co.in. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.